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Does Your Company Culture Get All A’s?

It’s an instant gratification world where people/employees/leaders want things to change immediately. They want progress to be a flip of a switch. They want the easy button. Every leader, team and organization…

Becoming Lifetime Carbon Neutral

With every passing day, the current state of our environment is at the forefront of social media feeds, news stories and global conversations. All this leads to consumers increasingly conscious about how…

SOS: 5 Tips for Working from Home

As more and more parents are working from home and engaging in online presentations and virtual meetings daily (all while dealing with kids and pets underfoot), it’s clear that the current set…

Working Together, Stronger than Ever

Castle Building Centres Group Ltd. is a Canadian company with membership spanning across the country. Our members sell retail products that are Canadian-made and specifically designed for this climate and that are…

HOW TO WIN AT CUSTOMER SERVICE

When Scarlett hung up the phone, she was close to tears. Even more unexpectedly, so was the customer service representative on the other end. How did a seemingly simple inquiry end in…