Columns
The Secrets of Visionary Thinkers 10 Rules For Brainstorming Success November 11, 2024 At various times, the popular press raises the idea that group brainstorming isn’t effective at generating creative solutions. That assertion is erroneous, for a variety of reasons. Groups can - and do…
Presence: A Key to Effective Leadership and an Emergent Culture September 25, 2024 The world is transforming faster than ever. Many employees and leaders are feeling overwhelmed by rapidly evolving markets, a new generation entering the workforce, and the impact of the digital age.
Change your Thinking and Create a Culture that People Don’t Want to Leave May 2, 2024 Do you have a Negative Nancy (NN) or Toxic Tim (TT) that you’re keeping longer than you should? Would you let them go if you weren’t so short staffed? One Negative Nancy…
8 Strategies for Rising Leaders March 12, 2024 Before you start it’s OK to admit you’re unmercifully critical of any “X Steps” advice when it comes to leadership. Undoubtedly, you’ve got an infinite supply of books and programs that identify…
UNLOCKING THE POWER OF ORGANIZATIONAL CULTURE: FULFILLING PEOPLE’S NEEDS TO CREATE A THRIVING WORKPLACE January 10, 2024 Dealing with troubling workplace environments can be difficult. It’s not always clear what the deeper issue is and the friction and conflict it breeds can be tough to reverse. At the heart…
CREATING A RESILIENT COMPANY CULTURE: NAVIGATING CHANGE AND THRIVING AMIDST CHALLENGES October 30, 2023 In an era marked by immense volatility and complexity, characterized by technological advancements, business consolidations, fierce competition, and economic fluctuations, you may find yourself in an unprecedented time of change. The aftermath…
NEW SHOES FOR YOUR DIGITAL IDENTITY: HOW TO REVAMP YOUR ONLINE PRESENCE AND STAND OUT! June 22, 2023 In today’s digital world, your online presence is crucial to the success of your business. Are you struggling to stand out among the competition? Regardless of your type of business or organization,…
DON’T GET DISTRACTED BY DAZZLE – INSTEAD, RELIABLY AND REPEATEDLY DELIVER GOOD CUSTOMER SERVICE May 8, 2023 They’re hit or miss. Sometimes the service is marvellous. Other times it’s simply meh. I’m afraid to recommend the place because I can’t trust them to deliver. Maybe I’m just boring, but…
FIVE MUST HAVES IN DIGITAL CONSUMER EXPERIENCES March 15, 2023 A not so surprising fact – according to HubSpot, 65 percent of consumers state that the experience they encounter on a website is a “very important” factor in recommending a brand. If…
LOOK BOTH WAYS BEFORE HIRING January 5, 2023 PRIORITIZE THOSE WHO INTERFACES WITH YOUR CUSTOMER The foundation of business success is based on your revenue and the stability of your revenue streams. Customer loyalty and retention depend on their satisfaction.…