Jill J. Johnson is the President and Founder of Johnson Consulting Services, a highly accomplished speaker, an award-winning management consultant, and author of the bestselling book Compounding Your Confidence. Jill helps her clients make critical business decisions and develop market-based strategic plans for turnarounds or growth. Her consulting work has impacted more than $4 billion worth of decisions. She has a proven track record of dealing with complex business issues and getting results. For more information on Jill J. Johnson, please visit www.jcs-usa.com.
PRIORITIZE THOSE WHO INTERFACES WITH YOUR CUSTOMER The foundation of business success is based on your revenue and the stability of your revenue streams. Customer loyalty and retention depend on their satisfaction.…
Most leaders believe they make good decisions. They believe they already have clarity about their situation. Protecting the status quo is the norm. Then something significant happens: their financials show losses, revenues…
Today’s business climate continues to be exceptionally complex and volatile. Even as we move into this “new normal” environment, we no longer have the luxury of being able to take for granted…
Everyone who starts or leads a business dreams of passing it along to the next generation. But few are successful in making it happen. Every year, countless businesses and organizations fail. Excuses…